Class 12 Business Studies MCQ Chapter 11 Consumer Protection Question Answer English Medium to each chapter is provided in the list so that you can easily browse through different chapters Class 12 Business Studies MCQ Chapter 11 Consumer Protection and select need one. AHSEC Class 12 Business Studies Objective Type Solutions As Per AHSEC New Book Syllabus Download PDF. AHSEC Business Studies MCQ Class 12.
Class 12 Business Studies MCQ Chapter 11 Consumer Protection
Also, you can read the NCERT book online in these sections Solutions by Expert Teachers as per Central Board of Secondary Education (CBSE) Book guidelines. AHSEC Class 12 Business Study Multiple Choice Solutions are part of All Subject Solutions. Here we have given AHSEC Class 12 Business Studies MCQ in English for All Chapters, You can practice these here.
Consumer Protection
Chapter: 11
| PART – B: Business Finance and Marketing |
Choose The Correct Option:
1. The ATM case in Raipur was considered a consumer issue because:
(i) ATM runs on internet.
(ii) Non-availability of cash was treated as deficiency of service.
(iii) Bank is not responsible for ATM issues.
(iv) It was only a technical error.
Ans: (ii) Non-availability of cash was treated as deficiency of service.
2. The motto “Caveat Venditor” means:
(i) Let the seller beware.
(ii) Let the buyer beware.
(iii) Beware of duplicate goods.
(iv) Business first, consumer later.
Ans: (i) Let the seller beware.
3. Which of the following is an example of unfair trade practice?
(i) Selling milk with water mixed.
(ii) Charging more than MRP.
(iii) False advertisement of a product.
(iv) All of the above.
Ans: (iv) All of the above.
4. Right to be Informed protects consumers against:
(i) High prices.
(ii) Lack of product details like expiry date.
(iii) Duplicate goods.
(iv) Unsafe products.
Ans: (ii) Lack of product details like expiry date.
5. The legal remedy for a consumer dissatisfied with State Commission’s decision is to approach:
(i) District Commission.
(ii) National Commission.
(iii) Supreme Court.
(iv) High Court.
Ans: (ii) National Commission.
6. Which of these marks ensures purity of agricultural products?
(i) ISI.
(ii) Hallmark.
(iii) Agmark.
(iv) Eco-mark.
Ans: (iii) Agmark.
7. Which responsibility of consumers is fulfilled when they insist on buying ISI-marked goods?
(i) Respect the environment.
(ii) Buying standardised goods.
(iii) Reading labels.
(iv) Filing complaints.
Ans: (ii) Buying standardised goods.
8. Which of these is NOT a relief provided under CPA 2019?
(i) Removal of defect.
(ii) Replacement of goods.
(iii) Grant of license to seller.
(iv) Compensation for loss.
Ans: (iii) Grant of license to seller.
9. Filing a complaint in District Commission is allowed when the claim amount is:
(i) Less than ₹10 lakh.
(ii) Up to ₹50 lakh.
(iii) Between ₹50 lakh and ₹2 crore.
(iv) Above ₹2 crore.
Ans: (ii) Up to ₹50 lakh.
10. The role of NGOs in consumer protection does NOT include:
(i) Filing complaints.
(ii) Conducting product testing.
(iii) Issuing ISI marks.
(iv) Educating consumers.
Ans: (iii) Issuing ISI marks.
11. Which consumer right is reinforced when FSSAI asks hotels to declare cooking oil/fat used in food?
(i) Right to choose.
(ii) Right to be heard.
(iii) Right to be informed.
(iv) Right to redressal.
Ans: (iii) Right to be informed.
12. Which of these campaigns is launched by Government of India for consumer awareness?
(i) Incredible India.
(ii) Jago Grahak Jago.
(iii) Make in India.
(iv) Digital India.
Ans: (ii) Jago Grahak Jago.
13. What does product liability mean?
(i) Liability of buyer for resale.
(ii) Liability of seller for taxes.
(iii) Manufacturer’s responsibility for harm caused by defective goods.
(iv) Customer’s liability to pay bills on time.
Ans: (iii) Manufacturer’s responsibility for harm caused by defective goods.
14. Which of these is a case of restrictive trade practice?
(i) Hoarding sugar to raise prices.
(ii) Selling unsafe toys.
(iii) False advertisement of shampoo.
(iv) Selling spurious medicines.
Ans: (i) Hoarding sugar to raise prices.
15. Which quality mark indicates eco-friendly products?
(i) ISI.
(ii) Eco-mark.
(iii) Agmark.
(iv) FPO.
Ans: (ii) Eco-mark.
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