Class 10 Automotive Service Technician Chapter 1 Introduction to the Role of a Four Wheeler Service Assistant

Class 10 Automotive Service Technician Chapter 1 Introduction to the Role of a Four Wheeler Service Assistant Solutions English Medium to each chapter is provided in the list so that you can easily browse through different chapters Class 10 Automotive Service Technician Chapter 1 Introduction to the Role of a Four Wheeler Service Assistant Question Answer and select need one. Class 10 Automotive Service Technician Chapter 1 Introduction to the Role of a Four Wheeler Service Assistant Solutions Download PDF. SEBA Class 10 Elective Automotive Service Technician Texbook Solutions English Medium.

Class 10 Automotive Service Technician Chapter 1 Introduction to the Role of a Four Wheeler Service Assistant

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Also, you can read the NCERT book online in these sections Solutions by Expert Teachers as per Central Board of Secondary Education (CBSE) Book guidelines. SEBA Class 10 Elective Automotive Service Technician Textual Solutions in English are part of All Subject Solutions. Here we have given SEBA Class 10 Elective Automotive Service Technician Notes, SEBA Class 10 Elective Automotive Service Technician English Medium Textbook Solutions for All Chapters, You can practice these here.

Introduction to the Role of a Four Wheeler Service Assistant

Chapter: 1

A. Unit Objectives: At the end of this unit, participants will be able to know about:

1. Explain about automobile industry.

Ans: The Indian automobile industry is one of the largest globally, contributing about 10% to India’s GDP and expected to create 65 million jobs. Post World War II, the industry modernized rapidly, with the US producing large, fast cars, while Japan later introduced smaller, economical models during the 1973 oil crisis. India’s auto industry began with imports in the 1920s and manufacturing in the 1940s. The establishment of Maruti Udyog in 1983 with Suzuki marked a turning point, producing popular models like the Maruti 800 and expanding rapidly. By the 1990s, global manufacturers such as General Motors, Ford, and Hyundai also started producing cars in India. Today, India ranks sixth in global automobile production and fourth in passenger cars, with major manufacturing clusters in the south (Chennai), west (Maharashtra and Gujarat), and north (Haryana). Chennai is known as the “Detroit of India” and the largest exporter. Major Indian manufacturers include Maruti Suzuki, Tata Motors, Mahindra, and several multinational companies operating plants across the country. India also exports about 12% of its cars worldwide.

2. List OEMs and different products/models available.

Ans: Normally Automobile are Specified as:

(i) Type: Car, truck, scooter, motorcycle, bus.

(ii) Capacity: 5 ton, 3 ton, 1 ton, 2-seater, 4-seater, 6- seater, 30-seater, 45-seater

(iii) Manufacturer or Make of the Vehicle: Tata, Maruti, Suzuki, Ashok Leyland, Mahindra, Honda, Hyundai, Toyota, Ford, Fiat, Chevrolet, Audi, Mercedes, Isuzu, Skoda, Volkswagen.

(iv) Model: Year of manufacturing or chassis code number: Maruti’s first model called Maruti 800 became a big success. Within 5-6 years the company reached an annual production level of nearly 1,00,000 cars per year. They launched various models like 800, Gypsy, Omni van, Esteem, Zen, Baleno etc.

Meanwhile, quietly but with determination, Japan was developing cars for marketing worldwide, mainly in the USA. Post damage after WW II, many Japanese companies were introduced like Suzuki, Mitsubishi, Toyota, Mazda etc. Some of these like Mazda, were using American Technology.

As a result when there was a oil crisis in 1973, these companies were very well positioned to roll out smaller, compact and economical models in USA.

Now India is now also exporting nearly 12% of manufactured cars to Europe, USA and elsewhere in the world.

3. Classify automobiles based on industry and other parameters.

Ans: Automobile Categories :

(i) Purpose of Transportation:

(a) Passenger vehicles: Car, General/Multi purpose Vehicles, Bus.

(b) Goods vehicles: Truck.

(ii) Capacity:

(a) Light motor vehicles: Car, Sports Utility Vehicles (SUVs), Multiutility Vehicles (MUVs).

(b) Heavy motor vehicles: Bus, Coach, Tractor, Trucks.

(c) Two Wheelers: Geared Motorcycles, Non-geared Two wheelers, Electric Two wheelers.

(iii) Fuel used:

(a) Petrol vehicles: Car, Motorcycle, Scooter

(b) Diesel vehicles: Truck, Bus, Tractor, Bulldozer

(c) Electric cabs: Battery truck, Forklift, Two wheelers, Cars, Buses

(d) Steam carriages: Steam road rollers (Not in use now)

(iv) Number of Wheels:

(a) Two-wheeler.

(b) Three-wheeler.

(c) Four-wheeler.

(d) Six-wheeler.

(v) Drive of the Vehicles:

(a) Single-wheel drive vehicle.

(b) Two-wheel drive vehicle.

(c) Four-wheel drive vehicle.

(d) Six-wheel drive vehicle.

(e) Front wheel drive.

(f) Rear wheel drive.

(vi) Location of Steering Wheel:

(a) LHD: Left hand drive.

(b) RHD: Right hand drive.

(vii) Specification Format:

(a) Type: Car, truck, scooter, motorcycle, bus

(b) Capacity: 5 ton, 3 ton, 1 ton, 2-seater, 4-seater, 6-seater, 30-seater, 45-seater

(c) Manufacturer or Make: Tata, Maruti, Suzuki, Ashok Leyland, Mahindra, Honda, Hyundai, Toyota, Ford, Fiat, Chevrolet, Audi, Mercedes, Isuzu, Skoda, Volkswagen.

(d) Model: Year of manufacturing or chassis code number.

(viii) Vehicle Identification Number (VIN):

(a) Unique 17 alphanumeric code for each vehicle.

Unit Objectives: At the end of this unit, participants will be able to know about: 

1. Describe role of four wheeler service assistant. 

Ans: Role of four wheeler service assistant:

(i) Courteously greet the customer with a warm welcome (In absence of Service Advisor-SA) / receive the vehicle from Supervisor/Job Scheduler.

(ii) Collect and safely handover the customer’s personal belongings like phone, pen, documents, water bottles etc., to the customer (In absence of Service Advisor).

(iii) Fill in the job card after reading and carefully understanding the customer’s problems recorded on the Job Card. (In absence of Service Advisor). In case of any doubt get it clarified from SA.

(iv) Carefully note down on the job card damages like dent marks already present on the vehicle at the time of receiving the vehicle (In absence of Service Advisor).

(v) Carry out service, repairs, and maintenance activities of various aggregates (including electrical and mechanical aggregates) of four wheelers.

(vi) Assist the senior technician in identifying and diagnosing the operational fault responsible for the root cause of the vehicle trouble.

(vii) Assist in taking necessary action post the root cause analysis to repair the vehicle.

2. List key responsibilities of service assistant.

Ans: The key responsibilities of service assistant are:

(i) Courteously greet customers and receive vehicles for service.

(ii) Inspect the vehicle on arrival, note any existing damages, and record customer complaints accurately on the job card.

(iii) Assist senior technicians in diagnosing faults and performing repairs and maintenance on vehicle components.

(iv) Ensure all electrical and mechanical parts are checked, such as bulbs, fuel level, and odometer readings.

(v) Follow standard operating procedures (SOPs) and use personal protective equipment (PPE) for safety.

(vi) Use appropriate vehicle protective covers during servicing.

(vii) Conduct test drives with senior technicians to assess repairs and adjustments needed.

(viii) Maintain correct documentation of all service and repair work performed.

(ix) Manage and ensure proper handling of spare parts, lubricants, and other consumables.

(x) Clean and condition dismantled parts before reassembly.

(xi) Dispose of waste materials like used oil and scrap as per company policies.

(xii) Keep workshop tools and equipment well-maintained, reporting any malfunctions.

(xiii) Communicate any additional repair needs to supervisors or service advisors for further inspection.

(xiv) Attend training sessions for knowledge updates on new products and repair techniques.

Parimol

Hi! my Name is Parimal Roy. I have completed my Bachelor’s degree in Philosophy (B.A.) from Silapathar General College. Currently, I am working as an HR Manager at Dev Library. It is a website that provides study materials for students from Class 3 to 12, including SCERT and NCERT notes. It also offers resources for BA, B.Com, B.Sc, and Computer Science, along with postgraduate notes. Besides study materials, the website has novels, eBooks, health and finance articles, biographies, quotes, and more.