NIOS Class 12 Mass Communication Chapter 1 Introduction To Communication

NIOS Class 12 Mass Communication Chapter 1 Introduction To Communication, Solutions to each chapter is provided in the list so that you can easily browse through different chapters NIOS Class 12 Mass Communication Chapter 1 Introduction To Communication and select need one. NIOS Class 12 Mass Communication Chapter 1 Introduction To Communication Question Answers Download PDF. NIOS Study Material of Class 12 Mass Communication Notes Paper 335.

NIOS Class 12 Mass Communication Chapter 1 Introduction To Communication

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Also, you can read the NIOS book online in these sections Solutions by Expert Teachers as per National Institute of Open Schooling (NIOS) Book guidelines. These solutions are part of NIOS All Subject Solutions. Here we have given NIOS Class 12 Mass Communication Chapter 1 Introduction To Communication, NIOS Senior Secondary Course Mass Communication Solutions for All Chapters, You can practice these here.

Introduction To Communication

Chapter: 1



1. Give five reasons why we communicate.

Ans. To inform, sell, buy, confirm, advice, teach, deny, persuade, etc.

2. Define the term communication.

Ans. Communication means to convey the message and it should be understood by the listener.

3. State whether the following statements are true or false.

(i) Communication is a message misunderstood.

Ans. False.

(ii) Social interaction through messages is communication.

Ans. True.

(iii) Sharing of experiance cannot be called communication.

Ans. False.


1. Name the five senses used by human beings for communication?

Ans. (i) Touch.

(ii) Sight.

(iii) Taste.

(iv) Hearing.

(v) Smell.

2. What do you understand by non-verbal communication?

Ans. Communication without using any words or by using gestures or what may be called body language is called non-verbal communication.


1. State whether the following statements are true or false.

(a) Writing has given man history.

Ans. True.

(b) Paper and printing were in existence before written communication was developed.

Ans. False.

(c) Writing is a shared activity.

Ans. False.

(d) The worldwide web and computers have given a new style and meaning to written communication.

Ans. True.

(e) Radio is a medium of written communication.

Ans. False


1. Fill in the blanks with the appropriate word/s:

(a) A situation in which a batsman is talking to himself while at the crease is called ………….. communication.

Ans. Intrapersonal.

(b) A conversation between two persons is called ………….. communication.

Ans. Interpersonal.

(c) Conversation in a canteen is interpersonal …………. communication.

Ans. Informal.

(d) In ………… communication generally people are known to each other.

Ans. Group.

(e) In public communication, generally …………. people receive messages from ………. person.

Ans. Many, one.


Q.1. Explain the meaning of communication with examples.

Ans. When we convey something by words, we may call it a message.

“Communication is a message understood.” Unless a message is understood we cannot say that communication has taken place. So for communication to take place, there are two conditions. First, there should be a clear messaage. Secondly, that message must be understood by the receiver, for whom it is meant.

“Communication is social interaction through messages.”

So we may say that “communication is sharing of experience.”

Q.2. Discuss the relevance of the five sense of communication in our day to day life.

Ans. Touch and sight are channels of communication, so are taste, hearing and smell.

We really use these senses or channels to communicate. Remember how our mother used a spoon and picked a bit of curry and tasted to to check whether it had enough salt or other required spices. If she was satisfied with the result, the expression on her face would have told us whether the curry was just right or not. Listen to some sweet sound on the flute. We feel nice and happy. Our face would show joy and peace when we listen to the music. On the other hand if we listen to a loud crashing sound we cover our ears with our hands and our face would indicate the discomfort. Pass through an open public urinal. We might close our nose with our fingers and we all know what we feel. So we use our five senses-taste, touch, hearing, sight and smell to communicate.

Q.3. Describe the advantages and disadvantage of oral and written communication.

Ans. Advantages of oral communication are:

(i) It is spontaneous and natural.

(ii) It is easy for others to understand. 

(iii) Choice of words generally suits the listeners.

(iv) It is supported by non-verbal communication.

(v) The communicator or the communicates, is always physically available. person who

(vi) It can develop close relations between the speaker and the listener.

Disadvantages of oral communication:

(i) Words spoken disappear into thin air. The words are temporary.

(ii) Words are not permanent unlike say written communication.

(iii) What is heard is often forgotten.

(iv) Non-verbal communication that supports oral communication may not be understood by people from other cultures.

Advantages of written communication:

(i) Written communication gives words and thoughts permanence. 

(ii) Knowledge and information became available to people who could read.

(iii) It led to the spread of ideas.

Q.4. Differentiate between different types of communication with examples.

Ans. One can see batsmen like Sachin Tendulkar, Ricky ponting, etc. talking with oneself during the match, shown on television. If one of them has faced a ball from a bowler rather carelessly one can see them muttering something or talking themselves. Strictly speaking, this is no communication at all as no one except the person himself is involved. This type of communication is called intrapersonal communication or communication with oneself.

When we come face to face with someone and communicate with that person it is called interpersonal communication. This happens in our daily life. If we want to book a railway ticket, we go to the booking counter and speak to the person sitting there. All these are examples of interpersonal communication.

Let us think of a group of people meeting for a particular reason. It may be a group of residents of a street or Mohalla or students meeting a teacher or a student leader.

Such situations in which a group of people, generally known to each other meet and talk to each other are common. This may be called group communication.

When the leader speaks a large number of people will be listening. One person here is speaking to a large number of people. Such communication is called public communication.

Very Short Type Questions Answer 

1. What is short form of ‘short message service’?

Ans. SMS.

2. Is communication essential for our survival: Yes or no?

Ans. Yes.

3. Which means of communication is learned?

Ans. Speech.

4. What is popular way of greeting in India? 

Ans. By saying NAMASTE.

5. What percentage of communication takes place verbally?

Ans. 80%

6. Which two inventions used oral communication?

Ans. Telephone by Graham Bell in 1876 and Radio by Marconi in 1901.

7. Where was earliest script found?

Ans. China.

8. Who invented printing.

Ans. Guttenberg.

9. Give one disadvantage of written communication.

Ans. The person interested in written communication has to be literate to receive message.

10. What is intrapersonal communication?

Ans. Intrapersonal communication is communicating with oneself.

Short Type Questions Answer 

1. How did early human being communicate?

Ans. Early human beings expressed their feelings and experiences without using any words.

Their face, expressions and use of head and other organs (body parts) like the hands, could tell other many things.

2. How can communication help in solving problems?

Ans. Imagine a situation where we are not able to speak and interact with others or think of a family living in the same house without speaking to each other? Such situations can create plenty of problems. When we get angry don’t we stop talking to our friends or family members at least for some time? Soon we talk it over or discuss matters and begin normal conversation. If we do not speak to each other we cannot understand each other. So communication can help us to understand each other and solve problems.

3. What are two conditions necessary for communication?

Ans. First, there should be clear message. Second, that message must be understood by the receiver, for whom it is meant.

4. How do we communicate through expressions of our face?

Ans. We can communicate through a smile, a nod looking at the eyes of the other person, for listening or showing interest or narrowing of eyes or raising our eyebrows.

5. How do we communicate through our body movements?

Ans. By body movements: We signal ‘bye’ when we leave or pointing fingers or what a cricket umpire does when he raises his finger to tell that batsman is out. Shaking hands is common all over the world.

6. Why do words not stand independently? Is grouping of words necessary for communication?

Ans. Words do not stand independently to communicate. If you say ‘sky’ or ‘blue’ or ‘high’ they may not mean much. These words are just symbols. The moment you say the word ‘sky’ the listener would be able to imagine this ‘Blue’ would mean colour and ‘high’ would mean much above our head. In oral communication we group words into what we call sentences which can convey meanings.

7. What are roles of newspaper? 

Ans. Newspapers helped people to be informed about what is happening around the country and the world. Newspapers also inform about the activities of the government.

8. Write a short note on history of writing. 

Ans. Language and writing developed much later in man’s early history. The earliest script is said to be found in China. Until paper was invented by the Chinese and later in Egypt, there was not written communication except on leather scrolls and palm leave.

9. What is disadvantage of written communication? 

Ans. Unlike speech, written communication tends to be formal and difficult to follow. The person interested in written communication has to be literate to receive messages. Often writings are not very user friendly unless the writer is a good communicator. You may enjoy a story, a novel or a play but may feel bored when you read essays or books on intellectual issues.

Long Type Questions Answer 

1.” Communication is social interaction through messages.” Explain.

Ans. “Communication is social interaction through messages”.

Think of telling someone, “It is very warm today” or “I am bored with the history classes.” In both these cases, we are communicating what ‘we experience’. The weather being warm is what you feel or experience physically. Getting bored with a subject is a different feeling which needs some amount of education or experience in a class room. In both cases we are sharing our feeling or experience with someone else. So we may say that “communication is sharing of experience.

Can we think of a situation where we cannot communicate with others? In society, we need each other for various things. Unless you communicate with a doctor how will the doctor know what your health problem is. If you want to buy something you have to tell the seller about the goods what you are looking for and you may also ask for the price. Think of a home where parents and children do not communicate with each other. Think of a classroom where the teacher cannot or do not communicate. Communication therefore is essential for our survival.

2. Who uses non-verbal communication? 

Ans. According to experts, almost 80% of all communication is non-verbal. Non-verbal communication is also practised by people who are physically challenged as far as their faculty of sight or speech is concerned. 

On the other hand, people who can speak also use non-verbal communication when they speak to other. Think of someone who speaks to a large number of people, like a political leader, (like Sonia Gandhi or L. K. Advani) spiritual or religious leader (like Shri Shri Ravi Shankar or Swami Ram Dev) or social activists (like Medha Patkar or Arundhati Roy). All of them use a lot of non-verbal communication. We may see speakers pointing fingers or raising hands or counting on fingers or moving their arms. Non- verbal communication is not universal or done in the same way by everyone in the world. Nodding of head may have different meanings for people from different parts of the world. We Indian fold hands to welcome somebody, or to pray. People in Europe fold hands only to pray and saying “NAMASTE” as we do by folding hands is not known to them. They also do not welcome people the way we Indian do in India.

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