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NIOS Class 12 English Chapter 24 Writing E – Mails

NIOS Class 12 English Chapter 24 Writing E – Mails Solutions to each chapter is provided in the list so that you can easily browse throughout different chapters NIOS Class 12 English Chapter 24 Writing E – Mails Notes and select need one. NIOS Class 12 English Chapter 24 Writing E – Mails Question Answers Download PDF. NIOS Study Material of Class 12 English Paper Code 302.

NIOS Class 12 English Chapter 24 Writing E – Mails

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Also, you can read the NIOS book online in these sections Solutions by Expert Teachers as per National Institute of Open Schooling (NIOS) Book guidelines. These solutions are part of NIOS All Subject Solutions. Here we have given NIOS Class 12 English Solutions, NIOS Senior Secondary Course English Solutions for All Chapter, You can practice these here.

Chapter: 24

TEXTUAL QUESTION ANSWER

INTEXT QUESTIONS 24.1 

1. How is an email different from a written letter? 

Ans: An email is instant and electronic, while a written letter is physical and typically slower to deliver.

2. How is electronic communication different from paper-based communication? 

Ans: Electronic communication is faster, editable, and allows for instant delivery compared to paper-based communication, which is physical and slower.

3. Mention some important features of communicating through e-mail.

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Ans: Important features of email communication include instant delivery, ease of editing, attachment capabilities, and the ability to communicate with people worldwide.

INTEXT QUESTIONS 24.2 

1. What are the basic components of an email? 

Ans: Basic components of an email include the subject line, recipient(s), sender’s email address, message body, attachments, and signature.

2. How do you write a good e-mail? 

Ans: To write a good email, include a clear subject line, provide context, use concise language, ensure proper formatting, and proofread carefully.

3. Explain its constituents. Why is identification of a person vital in writing an e-mail.

Ans: Identification of a person is vital in email to establish credibility, clarity, and professionalism, ensuring the recipient knows who the sender is.

INTEXT QUESTIONS 24.3 

Identify the following statements are true (T) or false (F) Correct the false statements.

1. With e-mail, the receiver can ask for and get clarifications. 

Ans: True.

2. Since many messages come all at once we must use ways to make our message stand out and be read. 

Ans: True.

3. Reference to previous letter/mail is carried below the subject line.

Ans: False.

INTEXT QUESTIONS 24.4 

1. You receive the following message on 21/04/2024

Dear Harish, 
Last night the new central cooling system installed by Aqua Cool exploded. Our complete spring stock has been destroyed. Damage-minimum Rs. 4 lakhs. Advise line of action. 
Manish.

You are Harish. Now, write a reply to Manish. 

Ans: Dear Manish,

I am shocked to hear about the explosion of the newly installed central cooling system and the heavy damage caused to the spring stock. The matter is indeed serious.

My advice is that you should immediately inform Aqua Cool in writing, demanding compensation for the loss. At the same time, lodge a formal complaint with the insurance company and request an urgent inspection to assess the damage. Please also take photographs and prepare a detailed inventory of the destroyed stock for evidence.

Do not delay in taking these steps, as quick action will help in claiming the compensation effectively.

Yours sincerely,

Harsh

2. Write to Raj Travels, asking them to cancel your air tickets to Bangalore and hotel accommodation they had booked for you. You will inform about the changed date in the near future. 

Ans: Guwahati

To

Raj Travels

Subject: Request for Cancellation of Air Tickets and Hotel Booking

Dear Sir/Madam,

I had booked air tickets to Bangalore and hotel accommodation through your agency under Booking Reference No. [Insert Reference]. Due to a change in my schedule, I request you to kindly cancel both the air tickets and hotel booking at the earliest.

I will inform you of the revised travel dates in the near future, and I look forward to making fresh bookings through your services. Please confirm the cancellation and inform me of any applicable charges.

Thanking you,

Yours sincerely,

Mehek

3. Mention some Dos and Don’ts of writing an email.

Ans: Dos:  

(i) Do use a clear and concise subject line  

(ii) Do address the recipient appropriately  

(iii) Do provide context and background  

(iv) Do use a professional tone  

(v) Do proofread before sending  

(vi) Do use proper formatting  

(vii) Do respond in a timely manner 

Don’ts:  

(i) Don’t use vague or misleading subject lines  

(ii) Don’t forget to proofread  

(iii) Don’t use an unprofessional tone  

(iv) Don’t use all caps  Don’t forget attachments  

(v) Don’t overuse CC and BCC  

(vi) Don’t use email for sensitive or confidential information

TERMINAL QUESTIONS

1. Write an e-mail to your friend giving him some tips and tricks on how to prepare for term end examinations. 

Ans: Subject: Tips to Prepare for Term End Exams

Dear,

I hope you are doing well. As exams are approaching, I wanted to share some tips with you. Make a proper study timetable and stick to it. Revise important topics daily, practice previous years’ question papers, and take short breaks to stay fresh. Avoid late-night study and get enough sleep. Most importantly, stay confident and calm.

All the best for your exams!

Warm regards,

2. Your friend wastes a lot of time on the internet visiting sites and playing online games. Write an e-mail advising him not to do so. 

Ans: Subject: Use of Internet Time Wisely

Dear,

I have noticed that you spend a lot of time on the internet browsing unnecessary sites and playing online games. While it is fine for entertainment, overuse can harm your studies and health. Please use the internet productively — for research, study, and skill development. Time once lost cannot be regained. Balance your studies with leisure, and success will surely follow.

Take care,

3. Imagine you are Vanshika/Vivek, write an email to your teacher asking permission to remain absent from school for 2 days on account of your sister’s wedding ceremony. 

Ans: Subject: Request for 2 Days’ Leave

Respected Ma’am/Sir,

I am Vanshika/Vivek of Class [X/XII]. I kindly request your permission to remain absent from school on [dates] as I have to attend my sister’s wedding ceremony. I assure you that I will complete all pending classwork and assignments after rejoining.

Thank you for your kind consideration.

Yours sincerely,

Vanshika/Vivek

4. Write an email to your younger brother Ashish to give him the right guidance to choose the right career option after class 12th. 

Ans: Subject: Choosing the Right Career Path

Dear Ashish,

I know you must be thinking about your future after Class 12th. My advice is to choose a career based on your interest and strengths. If you enjoy science, you can consider engineering or medicine. If you like commerce, then CA, business management, or banking could be good options. For humanities, law, journalism, or civil services are excellent choices. Take career counselling if needed and never follow others blindly. Follow your passion, and success will follow you.

Best wishes,

5. You are a former student of Mr. Mittal, your tutor. Write an email with a minimum of 80 words using phrases to thank Mr. Mittal for his guidance that contributed to your overall development. 

Ans: Subject: Thank You for Your Guidance

Respected Mr. Mittal,

I hope you are doing well. I am writing this mail to express my heartfelt gratitude. Your constant guidance, patient teaching, and encouragement have contributed greatly to my overall development. The study techniques you taught, the motivation you gave, and your emphasis on discipline helped me achieve good academic results and also shaped my personality.

I will always remain thankful to you for your valuable support and mentorship.

With regards,

6. You are a project manager for ABC company, write an email to your company members enquiring about delay in submitting their weekly planner and stressing the importance of meeting deadlines.

Ans: Subject: Reminder: Weekly Planner Submission Pending

Dear Team,

It has come to my notice that the weekly planners for this week have not yet been submitted. Timely submission is essential for monitoring progress and meeting our project deadlines. Delays affect the overall workflow and hinder reporting to higher management.

I request everyone to send their planners by [insert deadline] without fail. Please treat this as a priority and maintain punctuality in future submissions.

Regards,

Project Manager, ABC Company

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