Class 10 Retail Chapter 4 Work In Team And Organization

Class 10 Retail Chapter 4 Work In Team And Organization Solutions English Medium As Per New Syllabus Updated to each chapter is provided in the list so that you can easily browse through different chapters Class 10 Retail Chapter 4 Work In Team And Organization Question Answer and select need one. Class 10 Retail Chapter 4 Work In Team And Organization Notes Download PDF. SEBA Class 10 Elective Retail Solutions English Medium New Book Syllabus.

Class 10 Retail Chapter 4 Work In Team And Organization

Join Telegram channel

Also, you can read the NCERT book online in these sections Solutions by Expert Teachers as per Central Board of Secondary Education (CBSE) Book guidelines. SEBA Class 10 Retail Textual Solutions are part of All Subject Solutions. Here we have given Elective Retail Class 10 SEBA English Medium for All Chapters, You can practice these here.

Chapter: 4

SESSION 1: SUPPORT TEAM WORK

Check Your Progress 

A. Fill in the Blanks:

1. __________ refers to the process of working with people to achieve predetermined objectives. 

Ans: Teamwork.

2. Every individual should think of his __________ first  and his individual passions should take a back burner.

Ans: Group.

WhatsApp Group Join Now
Telegram Group Join Now
Instagram Join Now

3. The success of retail store depends ______________ on teamwork. 

Ans: Effective.

4. Every retailer should make ______________ commitments that can be achieved by retail store employees. 

Ans: Realistic.

5. Retailers should have __________ for their solutions. 

Ans: Alternatives.

B. Multiple Choice Questions: 

1. Which is not the activity of teamwork?

(a) Communicating.

(b) Work towards common goal.

(c) Creating a negative working environment.

(d) Assisting each other.

Ans: (c) Creating a negative working environment.

2. Effective teamwork is possible only when;

(a) Team is not focused on group work.

(b) Team discussion.

(c) Criticism and not maintain transparency.

(d) All of the above.

Ans: (b) Team discussion.

3. Which of the following is not the factor of effective team? 

(a) Share work fairly with colleagues.

(b) Make imaginary commitments.

(c) Co-operate with team member.

(d) Behave fairly, politely and respectfully.

Ans: (b) Make imaginary commitments.

4. The value system in the organization has become important owing to following: 

(a) Guide and community.

(b) Acting outside values.

(c) Mission and goals.

(d) All of the above.

Ans: (d) All of the above.

C. State whether the following statements are True or False:

1. Teamwork is a crucial part of business. 

Ans: True.

2. Retailer makes the commitments, which are imaginary in nature to colleagues and do what you promised to do. 

Ans: False.

3. Healthy competitors must be inspired among the associates. 

Ans: True

4. The group interaction is not important for the growth of each worker. 

Ans: False.

5. No retailer should share the work fairly with colleagues as per the performance of employees, skills and time keep in mind. 

Ans: False.

6. Every team member should treat each other fairly: politely and with respect. 

Ans: True.

7. Every company has a set of principles, whether or not they are recorded. 

Ans: True.

D. Short Answer Questions: 

1. Discuss the meaning and importance of team work. 

Ans: Teamwork refers to the process of working with people to achieve predetermined objectives. Teamwork means that people try to work, using their personal abilities and providing beneficial feedbacks, despite an individual conflict between retail employees Teamwork is a crucial part of business. Working effectively in a team environment is 4 s crucial for growth and development. 

2. Highlight the importance of team to achieve targets in retailing. 

Ans: Goals help to achieve the objective of retail business. The goal is to offer a structure that will boost the ability of workers to join in planning, troubleshooting and making decisions to better serve the customers. Goal setting helps to achieve the targets by the team easily. Goals help to perform work in the organization. The goal of teamwork is to help in improve efficiency. quality and to offer a support system for each member of the team. 

3. How to work effectively in team? 

Ans: The retailer should make realistic commitments, which can be achieved by retail store employees. Every retailer should have alternatives for their solutions. Share work fairly with colleagues as per the performance of employees, skills and time. Retailer makes the commitments, which are realistic in nature to colleagues and do what you have promised to do. In case, if employees are not able to do the promised, let colleague know promptly and ask for the suitable alternative. It is the duty of team members to encourage each other in difficult working conditions. Every team member should treat each other fairly, politely and with respect. 

4. Explain the value system of an organization. 

Ans: The value system in the organization has become important owing to the following:

(i) Guide: Value statements are the list of the principles and ethics to which a company adheres. They form an ethical foundation for the retail business.

(ii) Community: The value statements serve as reference point for retail business. They allow them to view beliefs and principles of the retail business.

(iii) Acting outside values: Written values clear employees about how to behave in the retail store as well as with the customers.

(iv) Mission and Goals: Leader of a retail company can motivate team members with value structure that guides members’ behavior. 

(v) Communication of Values: Communication of values is important both internally and externally. They can be discuss in the meetings and writings. 

E. Check Your Performance:

1. Demonstrate the examples of teamwork situations.

Ans: Teamwork means working together to complete tasks smoothly and quickly. 

Some common teamwork situations in retail are:

(i) Shelf Replenishment: Two or more staff arrange products and refill shelves together.

(ii) Stock Checking: One person reads the stock list while others count the items.

(iii) Billing During Rush Hours: Cashiers, helpers, and customer service staff work together to serve customers fast.

(iv) Customer Assistance: One staff member talks to the customer while another finds the product.

(v) Unloading Goods: Some staff unload items from the truck, while others check barcodes and store them.

(vi) Store Cleaning: All team members help clean the store to keep it neat and safe.

2. Prepare a chart on career prospects in retailing in a sequential manner.

Ans: Career Prospects in Retailing: 

Level Career options in retail 
Entry Level Sales Associate, Shelf Filler, Helper, Cashier.
Junior LevelCustomer Service Assistant, Stock Supervisor.
Mid Level Department Manager, Visual Merchandiser, Store Supervisor.
Senior LevelStore Manager, Inventory Manager, Floor Manager.
Top LevelArea Manager, Regional Manager, Retail Operations Manager.
Specialized RolesBuyer, Supply Chain Executive, Warehouse Specialist, E-commerce Coordinator.

3. Identify and list out how SOAs work effectively in a team in different work situations.

Ans: A Store Operations Assistant (SOA) works effectively in a team in these ways:

(i) Clear Communication: SOAs communicate clearly with team members to avoid confusion.

(ii) Sharing Work: They divide tasks fairly and support each other when workload is high.

(iii) Helping Others: SOAs help teammates with lifting goods, finding stock, or assisting customers.

(iv) Coordinating During Rush Hours: They work with billing staff, customer service, and stock team to manage crowds smoothly.

(v) Following Instructions: SOAs follow supervisors’ instructions and work in harmony with the team.

(vi) Problem Solving: They work with the team to resolve issues like missing stock or customer complaints.

(vii) Positive Attitude: SOAs stay calm, polite, and cooperative, which improves team spirit.

SESSION 2: TEAM AIMS AND TARGETS 
SESSION 3: EMPLOYEE RIGHTS AND RESPONSIBILITIES
SESSION 4: EFFECTIVE WORK HABITS

Leave a Comment

Your email address will not be published. Required fields are marked *

This will close in 0 seconds

This will close in 0 seconds

error: Content is protected !!
Scroll to Top