The UGC NET December 2026 application process has drawn attention to a technical issue that some candidates may face while completing their online registration: live-photo capture problems. The National Testing Agency (NTA) has shared troubleshooting guidance to help applicants handle difficulties during this step. Poor lighting, camera permissions and browser-related issues may prevent candidates from capturing a clear photograph. These problems can interrupt the registration process, but candidates can try a few simple solutions before attempting the process again. Applicants should follow the instructions displayed on the application portal, check their camera settings and complete every required step carefully to avoid unnecessary delays.
NTA Shares Solutions for Live-Photo Capture Issues
The live-photo step forms part of the online application process. Some candidates may find that the camera does not capture their face correctly or that the portal does not respond as expected.
Candidates can try the following solutions:
- Improve lighting: Sit in a well-lit room so the camera can capture your face clearly.
- Choose a plain background: Keep the background simple and avoid strong light behind you.
- Check camera permissions: Allow the browser to access your device’s camera.
- Refresh the browser: Reload the application page if the camera feature stops responding.
- Try another browser: Use a supported browser or an Incognito window if the issue continues.
- Clear the cache: Remove temporary browser data and reopen the application portal.
After trying these steps, candidates should check whether the camera works properly before continuing with the remaining application requirements.
How to Complete the Live-Photo Capture Process
Candidates can follow these steps to improve their chances of completing the process smoothly.
1. Prepare Your Camera Setup
Before opening the camera feature, candidates should:
- Clean the camera lens.
- Sit comfortably in front of the camera.
- Keep their face clearly visible.
- Avoid shadows and excessively bright lighting.
- Ensure that only one face appears in the frame.
2. Check Your Browser Settings
Browser settings can sometimes prevent a webpage from accessing the camera. Candidates should check the camera permission in their browser settings and allow access when required.
If the problem continues, they can:
- Close the current browser window.
- Reopen the application portal.
- Sign in again if necessary.
- Check whether their application details remain saved.
- Retry the live-photo capture process.
Also Read: UGC-NET Re-Exam 2026: Fresh Exam Dates for English, Commerce & Sociology
3. Follow the Instructions on the Screen
Candidates should read each instruction displayed on the application portal. They should position their face correctly, follow the camera prompts and wait for the system to process the photograph before moving to the next step.
If these measures do not solve the problem, candidates should consult the official examination website for further guidance.
Important Application Details
Candidates applying for the UGC NET December 2026 examination should review the official notification and application instructions before completing their forms.
Important points to remember include:
- Check the announced registration deadline and submit the form on time.
- Enter personal and educational details carefully.
- Follow the prescribed photograph and document requirements.
- Review the completed application before final submission.
- Save the confirmation page and payment receipt, where applicable.
- Check official announcements for examination dates and other updates.
The reported registration deadline is 28 October 2026. Candidates should confirm the deadline and any changes through the latest official notification.
Conclusion
The UGC NET December 2026 live-photo capture issue can cause inconvenience during online registration, but a few practical checks may help candidates complete this step. Proper lighting, a clear camera view, suitable browser settings and correct camera permissions can make the process easier. Candidates should follow the instructions displayed on the application portal, review their details carefully and complete their registration before the announced deadline. Staying informed through official notifications will help applicants manage the process with greater confidence.
FAQs
1. Why am I facing live-photo capture issues?
Ans: Poor lighting, camera permissions, browser settings or temporary technical problems may prevent the camera from capturing a clear photograph.
2. How can I fix the live-photo capture problem?
Ans: Improve the lighting, clean the camera lens, check camera permissions and try again. You can also use another supported browser.
3. Can I use my mobile phone to complete the application?
Ans: Follow the device and browser requirements provided on the official application portal. If the portal supports your mobile device, you can attempt the process using the recommended settings.
4. What should I do if the camera still does not work?
Ans: Review the official instructions and contact the available examination support service if the issue continues.
5. What is the reported last date for registration?
Ans: The reported deadline is 28 October 2026. Candidates should confirm the final date through the latest official notification before submitting their forms.
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