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SEBA Class 9 Private Security Chapter 1 Introduction to Security Services
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Introduction to Security Services
Chapter – 1
Session – 1: Roles and Responsibilities of Security Personnel |
Check Your Progress |
A. Multiple Choice Questions:
1. Which of these is not the responsibility of an Unarmed Security Guard?
(a) Arrest a person for a crime.
(b) Prevent crime in the premises s/he is guarding.
(c) Report emergency situations to higher authorities.
(d) Observe people and vehicles in the premises.
Ans: (a) Arrest a person for a crime.
2. Patrolling refers to ___________.
(a) Reporting on emergencies.
(b) Controlling access at the entry gate.
(c) Controlling traffic using technology.
(d) Watching and guarding the site by moving around.
Ans: (d) Watching and guarding the site by moving around.
3. ‘Confidentiality’ is a term related to ____________.
(a) Protecting property.
(b) Protecting information.
(c) Protecting people.
(d) Confidence and attitude of the security guard.
Ans: (b) Protecting information.
B. Fill in the Blanks:
1. Keeping things secret is called ____________.
Ans: Confidentiality.
2. In all situations, the duty of an Unarmed Security Guard is to_______ deter and___________.
Ans: Actively, report.
3. Standard____________ Procedures (SOPs) refer to the company policies and ways of doing things.
Ans: Operating.
C. Short Answer Questions:
1. Describe the roles and responsibilities of an Unarmed Security Guard.
Ans: The roles and responsibilities of an Unarmed Security Guard primarily revolve around maintaining safety, observing, reporting, and ensuring the security of people and property. An Unarmed Security Guard plays a crucial role in safeguarding public and private premises, often acting as the first point of contact during security incidents.
General roles and responsibilities of an Unarmed Security Guard:
An Unarmed Security Guard has many responsibilities while guarding a site. The main duties are to ‘observe’, ‘deter’ and ‘report’. The life of people and the safety of public property, worth of which could be in crores of rupees, are often in the hands of the Unarmed Security Guard.
(i) Observing and reporting: The term ‘observing’ refers to watching carefully and making notes of what the Unarmed Security Guard sees. Security guards are required to prepare written reports of occurrences, duties performed and descriptions of their tasks and observations.
(ii) Preventing and detecting crime: The presence of an Unarmed Security Guard at a site acts as a deterrent to anti-social elements. However, if someone engages in an illegal act, the Unarmed Security Guard must immediately call the police and give them information so that they are able to prevent the crime and catch the miscreants. For successful coordination with the police, it is a must to have an understanding of the structure and functions of the police department.
(iii) Public relations: On some sites, such as a residential complex, the Unarmed Security Guard has to be in continuous contact with the public. People may turn to the security guard if they have a problem or want some information. The guard must act efficiently and effectively while dealing with the public.
(iv) Responding to emergencies: In case of an emergency, people may first seek help from the security guard. The guard needs to respond in an appropriate way. Every site must have an emergency response and a fire safety plan that provides a step-by-step procedure in the event of an emergency. The security guard may need to evacuate a building in case of a fire. If the security guard knows what to do and is able to act in time, the public will have more trust in her/him.
(v) Access control: An Unarmed Security Guard has to control the entry and exit of people, vehicles and material in an organisation. This may require checking the identity cards of employees and visitors, inspecting packages and vehicles. Sometimes, employers suspect their workers to be engaged in theft of goods, stealing and passing of information. In such situations, the security guard could be asked to frisk the employees when they leave the site. Identifying and reporting on suspicious persons and packages is also a part of the job of the Unarmed Security Guard.
(vi) Patrolling: Keeping a watch over an area by taking rounds at regular intervals by walking or driving is called ‘patrolling’. Patrolling is important as the security guard can observe a larger area compared to when s/he stays at just one place. It helps in identifying the risks and threats in the entire area. Patrolling often prevents anti-social elements and criminals from engaging in illegal activities within and around the site.
(vii) Controlling traffic: Pedestrian and traffic control are critical for the safety of the public. Controlling pedestrians and traffic are one of the main duties of the Unarmed Security Guard. Traffic management and parking of vehicles by visitors are to be managed by the Unarmed Security Guard. Unarmed Security Guards deployed in industrial or construction areas are responsible for regulating traffic, as well as, ensuring the safety of road workers, while allowing construction and other industrial activities.
2. What is ‘confidentiality? Do you think that there is any confidential data in your school? If yes, provide an example. What would be the loss or consequences, if such confidential data is leaked?
Ans: Confidentiality refers to the practice of keeping information secret or private. In the context of security, it involves safeguarding sensitive data from being accessed or disclosed to unauthorized individuals. Maintaining confidentiality is crucial to protecting the interests of an organization and ensuring the privacy and safety of its stakeholders.
Confidential Data in Schools:
Yes, schools often have confidential data, such as:
(i) Student records: Personal and academic information.
(ii) Teacher evaluations: Performance reviews and feedback.
(iii) Financial data: Budget information, salaries, etc.
Consequences of Data Leakage:
If such confidential data is leaked, it could lead to:
(i) Identity theft or misuse of personal information.
(ii) Compromise of student safety.
(iii) Violation of privacy rights, leading to legal issues.
(iv) Loss of trust among parents and students.
3. What are post orders?
Ans:”Post orders” are written documents that provide detailed instructions and guidelines for security personnel regarding their assigned duties and responsibilities at a specific location or site. They are essentially a detailed playbook for security guards, clearly defining what they need to do, how they should do it, and what actions to take in various situations, thereby ensuring consistency and efficiency in security operations.
Session – 2: Risks, Threats, Hazards and Emergency – Responding and Reporting |
Check Your Progress |
A. Fill in the Blanks:
1. _________-hide- _________ strategy is used to tackle weapon threats.
Ans: Run-hide-fight.
2. Hazard + ____________ + vulnerability = Risk.
Ans: Exposure.
3. Patrolling in the night is a ________ risk situation.
Ans: High.
B. Short Answer Questions:
1. Why are observation skills important for an Unarmed Security Guard in deterring and reporting security threats?
Ans: Observation skills are critical for an unarmed security guard in deterring and reporting security threats for several reasons:
(i) Identifying Threats: Security guards use their observation skills to spot suspicious behavior, unauthorized access attempts, and other potential threats, according to Breaking AC.
(ii) Preventing Escalation: By observing people and activities carefully, the security guard can often intervene before a situation becomes dangerous. For example, noticing signs of agitation or aggression in an individual could help prevent an altercation.
(iii) Deterring Crime: A visible and observant presence can discourage potential criminals from targeting a location.
(iv) Accurate Reporting: When security incidents occur, precise and detailed observation is essential for reporting the event accurately to law enforcement or management. This helps in taking appropriate action based on factual information.
(v) Responding to Emergencies: Guards can use their observation skills to quickly assess and respond to emergencies, such as fires or medical incidents.
2. Do you think an Unarmed Security Guard will be able to secure a site in case of an attack by a group of people armed with guns? If no, then what can be the strategy adopted in such a situation?
Ans: In the event of an attack by a group of people armed with guns, it is unlikely that an unarmed security guard will be able to secure the site on their own due to the significant disparity in threat level and firepower. Unarmed guards are not equipped to confront armed attackers directly, especially in situations where there is a risk of injury or death.
However, here are some strategies that an unarmed security guard can adopt in such a situation:
(i) Alerting Authorities: Alerting authorities involves promptly notifying law enforcement, emergency services, or designated security personnel in the event of a security threat or incident. This ensures a swift and effective response to mitigate risks and protect people and property.
(ii) Stay Calm and Assess the Situation: The guard should remain calm, as panic can lead to poor decision-making. Assessing the situation quickly is vital to understanding the immediate threat and determining the best course of action.
(iii) Evacuating the Area: Evacuating the area involves safely guiding people away from the scene of a security threat or incident. This helps prevent harm and minimizes risk.
(iv) Contact Authorities: The security guard should quickly contact local law enforcement or emergency services, providing them with specific information about the attackers, their location, and the level of threat.
(v) Maintaining Visibility: Maintaining visibility as an Unarmed Security Guard means staying present and observable in a way that deters potential threats without escalating the situation. This approach can help discourage malicious activity while prioritizing safety.
3. What are suspicious packages? Is an Unarmed Security Guard fully equipped to identify a suspicious package as a bomb? What steps must the Unarmed Security Guard follow after receiving a suspicious package?
Ans: Suspicious packages are items that raise concerns due to unusual characteristics, such as unusual shape or size, unknown sender, strange odors, or threatening messages. These packages may potentially contain hazardous materials or explosive devices. Unarmed Security Guards should be vigilant and report any suspicious items to authorities. If found, do not touch or handle the package. Instead, isolate the area, notify law enforcement, and follow their instructions. The primary role of the guard is to recognize potential threats and alert trained professionals, ensuring the safety of people and property in the surrounding area immediately.
No, an unarmed security guard is generally not fully equipped to identify a suspicious package as a bomb. Identifying a bomb typically requires specialized training and equipment. Security guards may not have the knowledge, experience, or tools to assess the potential threat of a bomb accurately. However, they are usually trained to recognize suspicious items and follow appropriate protocols.
If an Unarmed Security Guard receives a suspicious package:
(i) Do not touch or handle: Avoid manipulating the package.
(ii) Isolate the area: Keep people away.
(iii) Notify authorities: Inform law enforcement or bomb disposal units.
(iv) Provide Information: The guard should provide detailed information about the package, any suspicious activity, and individuals in the vicinity.
(v) Follow Protocol: The security guard should follow emergency response protocols and assist authorities as needed.

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