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NIOS Class 10 Business Studies Chapter 8 Postland Courier Services
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Postland Courier Services
Chapter: 8
NIOS TEXTBOOK QUESTIONS ANSWERS
Intext Questions 8.1
Fill in the blanks with appropriate words:
(i) Areogram is used to send a written message to __________.
Ans:- Foreign countries.
(ii) Ordinary post cards and competition post cards differ with respect to _______.
Ans:- Colour and price.
(iii) Postal charges on ordinary inland parcels vary according to _______.
Ans:- Weight.
(iv) The postage on Book Post mail is _______ than that on sealed envelopes.
Ans:- Less.
(v) Inland letter cards should be used instead of post cards when the sender of a message wants to convey any ________ message.
Ans:- Secret/confidential.
Intext Questions 8.2
Fill in the blanks with appropriate words.
(i) The maximum amount of money one can deposit in a Post Office PPF account during a year is Rs ________.
Ans:- Rs. 70, 000/.
(ii) In a single money order form we can send a maximum amount of Rs. _______.
Ans:- Rs. 5, 000/.
(iii) To ensure payment to the right person we can _________ the postal order.
Ans:- Cross.
(iv) Loan facility is available to PPF account holder after completion of ____ years.
Ans:- Three.
(v) After completion of ______ years a NSC can be encashed.
Ans:- Six.
Intext questions 8.3
Which of the following statements are ‘True’ and which are ‘False’:
(i) A Government employee who is 52 years of age can insure his life at post office.
Ans:- False.
(ii) A financial transaction involving an amount of Rs. 600/- does not require any revenue stamp to be affixed on the receipt.
Ans:- False.
(iii) In post shoppe ready-made garments are sold.
Ans:- False.
(iv) Post office offers Rural Postal Life Insurance facility for the benefit of weaker sections of our society.
Ans:- True.
(v) Gramin Sanchar Sewak Scheme is only available in rural areas.
Ans:- True.
Intext Questions 8.4
Which of the following statements are true and which are false?
(i) Speed post service is available in all post offices.
Ans:- False.
(ii) Only registered mail is allowed to be sent through insured post.
Ans:- True.
(iii) Post Restante mail is retained by the post office at the receiving end only for a week.
Ans:- False.
(iv) For insured post service, additional postage is payable depending on the distance between the two post offices.
Ans:- False.
(v) Certificate of posting does not entitle the sender of mail to claim compensation if the letter is lost in transit.
Ans:- True.
Intext Questions 8.5
Match the phrases in column A with those in column B:
Column A | Column B |
(i) Green Letter Box | (a) Returned the letter to the sender |
(ii) Franking Machine | (b) No postage is paid by the sender |
(iii) Affix inadequate postage | (c) Double the amount of deficiency in postage payable by addressee |
(iv) Business Reply Card | (d) Local Mails |
(v) Wrong address of receiver on letter. | (e) Printing of postage |
Ans:-
Column A | Column B |
(i) Green Letter Box | (d) Local Mails |
(ii) Franking Machine | (e) Printing of postage |
(iii) Affix inadequate postage | (c) Double the amount of deficiency in postage payable by addressee |
(iv) Business Reply Card | (b) No postage is paid by the sender |
(v) Wrong address of receiver on letter. | (a) Returned the letter to the sender |
Intext Questions 8.6
Fill in the blanks with appropriate words:
(i) Post office offers pre-mailing services to the business enterprises through ________ post.
Ans:- Business.
(ii) Advertisement of products and services can be done through post office by using the facility of _____ post.
Ans:- Media.
(iii) Business ________ post does not require any postage to be affixed by sender.
Ans:- Reply.
(iv) In corporate money order, money can be sent upto Rs. __________.
Ans:- One crore.
(v) Through _____________ mails can be received without disclosing receivers the identity to the sender or public.
Ans:- Post bag or post box.
Intext Questions 8.7
1. Which of the following statements are True and which are False?
(i) PIN facilities quick and easy sorting of mails.
Ans:- True.
(ii) Department of post works under the Ministry of Finance, Govt. of India.
Ans:- False.
(iii) Post office does not help in distant learning programme.
Ans:- False.
(iv) Cheques and valuable documents can be sent to people by post.
Ans:- True.
(v) Private couriers do not carry parcels.
Ans:- False.
2.
Multiple Choice Questions |
(i) Which one of the following is not as a type of Portal Services?
(a) Mail Service.
(b) Banking Service.
(c) Remittance Service.
(d) Lockers Service.
Ans:- (d) Lockers Service.
(ii) Which of the following type of Insurance policy is provided by Post Office?
(a) Endowment Policy.
(b) Whole Life Policy.
(c) Rural Postal Life Insurance Policy.
(d) Joint Life Policy.
Ans:- (c) Rural Postal Life Insurance Policy.
(iii) Which of the following is a remittance Service provided by Post Office?
(a) Pension Payment.
(b) Bill payment.
(c) Money order.
(d) Post Office monthly Income Scheme.
Ans:- (c) Money order.
(iv) Which of the following is not a specialised Mail Service provided by Post Office?
(a) Registered Post.
(b) Sale of Stamp.
(c) Speed Post.
(d) Insured Post.
Ans:- (b) Sale of Stamp.
(v) Which of the following is a Private courier Service?
(a) Post-Box and Post Bag.
(b) Business Post.
(c) Overnite Express.
(d) Value Payable Post.
Ans:- (c) Overnite Express.
Terminal Exercise |
1. Make a symbol of an Indian post in your notebook.
Ans:- Students, do it yourself.
2. Distinguish between inland mail and international mail.
Ans:-
Inland Mail | International Mail |
An inland mail is one where the sender and receiver of the mail reside within the same country. | On the other hand, where the sender and receiver of the mail reside in different countries it is called International Mail. |
Inland mail is subject to the postal regulations and standards of the country where it is being sent. | International mail is subject to both the postal regulations of the sending country and the customs regulations of the receiving country. |
Inland mail typically requires standard addressing formats and may involve additional documentation for certain types of mail, such as registered or certified mail. | International mail requires specific documentation, including customs forms and accurate addressing in accordance with international postal standards. |
3. What is meant by the Gramin Sanchar Sewak Scheme?
Ans:- With a dream to provide telephone facility to every home, Gramin Sanchar Sewak Scheme has been launched. It is a joint effort of Department of Post and Bharat Sanchar Nigam Limited (BSNL) Under this scheme, the postmen while delivering mails from door to door will also carry a mobile phone with them. People can make use of that phone by paying the specified charge to the postman. This facility is available only in rural areas of our country.
4. State the features of 15 years Public Provident Fund Account.
Ans:- Some of the important features of 15 years Public Provident Fund Account are discussed below:
(i) Individuals can open this account in their own name or in the name of their minor child.
(ii) In this account at least one deposit is required every year.
(iii) . An account holder can deposit up to a maximum Rs. 70,000/- in a year, which can be deposited either in lump sum or in a maximum of 12 instalments.
(iv) A minimum deposit of Rs. 500/- is required to be made each year.
(v) The amount of each deposit should be in multiples of Rs. 100/-. That means you cannot deposit any amount like Rs. 1,250/- or Rs. 3,785/-, rather it may be like Rs.1, 200/- or Rs. 3,700/-
(vi) Loan facility is available after 3 years whereas withdrawal of money from the account is allowed from the 7th year onwards.
5. What purpose does PIN serve in mail services?
Ans:- In mail services, a Personal Identification Number (PIN) serves as a security measure to ensure that only the intended recipient can access certain mail items or services. Here are some common purposes of PINs in mail services:
(i) Mail pickup: In some cases, such as at a post office or a private mailbox facility, individuals may need to present a PIN to collect their mail. This helps prevent unauthorised access to mail intended for specific recipients.
(ii) Package delivery: Couriers and postal services may require recipients to provide a PIN to receive packages or parcels. This ensures that packages are only delivered to the correct recipient and reduces the risk of theft or misdelivery.
(iii) Account Verification: When accessing online mail management services or customer portals provided by postal services or courier companies, users may be required to enter a PIN to verify their identity and access their account information.
6. Distinguish between VPP (value payable post) and Business Reply Post.
Ans:-
Value payable post | Business reply post |
Here the post office gives a very good option to the seller to use its Value Payable Post service. Under this service the post office receives the properly packed goods from the seller and carries those to the customers. After receiving the total amount from the customer it delivers the goods. Then the post office sends the money to the seller. | The creation of customers is one of the important marketing objectives of every business. To achieve this objective businessmen always look for prompt reply and reaction from their customers if customers’ opinion is sought for. In this regard the post office allows the customers to send their reply through business reply post, which does not require any postage from the sender. The post office recovers the postage from the addressee later on. |
7. What are the different colours of letterboxes available in Post Offices? What purpose does they serve?
Ans:- In many postal systems around the world, including the United States Postal Service (USPS) and Royal Mail in the United Kingdom, different colours of letterboxes serve specific purposes:
(i) Red colour: Red letterboxes are often designated for special services such as priority mail, express mail, or other expedited delivery options.
(ii) Blue colour: These are typically used for regular, standard mail items.Blue boxes are meant for collection of mails addressed to metro cities.
(iii) Green colour: Green boxes are meant for collection of local mail.These boxes are designated for recycling unwanted mail items, such as junk mail or advertisements, which are then recycled by the postal service.
(iv) Yellow colour: Yellow boxes are meant for collection of mails addressed to all capital cities.
8. State the different types of Post Card available in Post Offices.
Ans:- Post card is the cheapest means of written communication. It is a card on both sides of which we can write our message. It has a specified space to write the address of the receiver.
In the post office, two different types of post cards are available:
(i) Ordinary post card: While ordinary post cards are used for writing letters.
(ii) Competition postcard: Competition postcards are used to send replies to questions asked in various competitions announced through radio, television, newspapers and magazines.
9. Distinguish between money order and postal order.
Ans:-
Money order | Postal order |
Money can be sent through the post office under money order service. | Like Money Order, we can also send money through postal order i.e., Indian Postal Order (IPO) |
Money order is an order issued by one post office to another post office to pay a certain sum of money only to the person named therein. | It is a convenient method of sending money from one place to another and is mainly used for remitting examination fees or while applying for any job. |
If you want to send money then first you have to fill up a money order form which is available at all post offices on payment. | Postal orders on payment of prescribed charges and send it to the payee after mentioning his name and specifying the name of the post office, where it is intended to be encased. |
10. Explain the different schemes of Life Insurance available at Post Offices.
Ans:- There are two schemes of life Insurance available at post offices that is:
(i) Postal life insurance: Postal Life Insurance (PLI) was initially introduced for postal employees. Over the years it has been extended to the employees of central and state governments, public sector undertakings, universities, government aided institutions, nationalised banks and financial institutions. The post office allows the employees of these organisations, who are below 50 years of age, to insure their life on payment of a fixed premium for a particular period.
(ii) Rural Postal life insurance: Just like postal Life Insurance, the Post Offices also provide life Insurance coverage to the people living in rural areas and the weaker sections of society, which is known as Rural Postal Life Insurance (RPLI). Under RPLI, the insured person pays a very low premium for the insurance coverage.
11. State the features of Private Courier service.
Ans:- The main features of private couriers services are as follows:
(i) It provides a quick means of communication.
(ii) It provides facilities for national as well as international communication.
(iii) All kinds of articles are handled by it except gold and jewellery.
(iv) Besides using railways, roadways and airways for carriage of articles, some agencies use telephone, telex and fax services for transmission of messages.
(v) It undertakes full responsibility of safe and timely delivery of articles.
(vi) It collects articles from the doorstep of senders and delivers them to the receivers.
12. Describe suitability of Post Bag facility offered by Post Office.
Ans:- Post office provides post box and postbag facilities to the receivers of the unregistered mails. Under this facility a particular number and a box or a bag is allotted at the post office to the receiver on payment of a specific rent. Post office keeps all mails addressed to that number in those boxes or bags. Then the addressee makes necessary arrangements to collect the mails as per his convenience. Incase of a post box the addressee needs to collect the mails from the post office by opening its allotted box, but incase of postbag the addressee can carry the bag to his/her office and open the bag there. Any firm or individual may hire such a box from the post office.
This facility is mostly suitable for:
(i) Business firms which want to receive their mail promptly.
(ii) Bulk mail receiver.
(iii) Mail order business.
(iv) Those who do not have any fixed address. and
(v) Those who do not want to disclose their names and addresses.
13. Describe the remittance services offered by the Post Office.
Ans:- Remittance service provides Money Order and Postal Order facility with the help of which people can transfer money from one place to another within as well as outside the country.
(i) Money Order: Money can be sent through the post office under money order service. Money order is an order issued by one post office to another post office to pay a certain sum of money only to the person named therein. If you want to send money then first you have to fill up a money order form which is available at all post offices on payment. The duly filled in form along with the money to be remitted is then handed over to the post office.
(ii) Postal Order: Like Money Order, we can also send money through postal order i.e., Indian Postal Order (IPO). It is a convenient method of sending money from one place to another and is mainly used for remitting examination fees or while applying for any job. Postal Orders are available at all post offices in different denominations like Re.1/-, Rs.2/-, Rs.5/-, Rs.7/-, Rs.10/-, Rs.20/-, Rs.50/ -, and Rs.100/-.
14. What is meant by the Postal Service? Explain any two services provided by Post Office.
Ans:- Postal services originated with the necessity of communicating written messages. In the past also, one could exchange messages in writing. But, then there used to be the practice of some individuals known as ‘runners’ being engaged to go from place to place to deliver the messages. Even trained pigeons were used to carry letters from one place to another.
The two services provided by post office is listed below:
(i) Mail services: Mail service is one of the main services of the post office that deals with collection of letters and parcels from the sender to distribute among the receivers. Indian Postal service deals with both inland and international mails. An inland mail is one where the sender and receiver of the mail reside within the same country. On the other hand, where the sender and receiver of the mail reside in different countries it is called International Mail.
(ii) Remittance services: It provides Money Order and Postal Order facility with the help of which people can transfer money from one place to another within as well as outside the country.
15. Explain any four Saving Schemes operated through the Post Office.
Ans:- The four saving schemes operated through the post office are as follow:
(i) Post Office Savings Bank Account: It is a type of account in which we can deposit our savings in post offices and withdraw it whenever required. A minimum amount of Rupees Fifty is required to open the account and we can deposit a maximum of Rupees one lac in our account in the case of an individual. Post office pays interest on our deposits, which is totally exempted from income tax.
(ii) 5-Year Post Office Recurring Deposit Scheme: A Recurring Deposit account can be opened with a minimum amount of Rs 10/ with is a multiple of Rs.5/- without any maximum limit. The deposit is to be made every month for a period of 5 years. After one year, 50% of the deposit can be withdrawn only once during the five year period. On maturity INR 10/ account fetches INR 728.90. This account can be continued for another 5 years on year to year basis.
(iii) Post Office Time Deposit Account: Any individual can open this account with a minimum balance of Rs. 200/-, without any maximum limit. The depositor makes deposit in lump sum and that amount matures after the expiry of a fixed period like one, two, three or five years. Interest on this account is given on annual basis but computed quarterly. This account can also be opened by a Trust.
(iv) Post Office Monthly Income Scheme: Under this scheme a fixed sum of money is deposited for six-years and the depositors get the interest on it every month. A minimum amount of Rs.1,500/- and maximum of Rs.4.5 lakh in individual account and Rs.9 lakh in case of joint account can be deposited. In addition to interest the deposit amount also earns a bonus at the rate of 5% which is payable on maturity.
16. How does the Postal Service facilitate business transactions?
Ans:- The postal service provide facilities to the business in different ways like:
(i) Cheaper means of communication: Postal mail services are available at relatively much lower rates than any other means of communication. Newspapers and journals have large circulation and reach the people even in remote villages because of postal services. This is made possible because newspapers and magazines can be sent at concessional rates.
(ii) Encourage Savings: People of ordinary means are encouraged to make small savings through the various small savings schemes run by the post offices. Besides, savings through the post offices are allowed tax concessions, e.g. savings in National Savings Certificates and Public Provident Fund. There is also provision for prizes to be given to people saving in post offices.
(iii) Safe remittance of money at lower rate: The cheapest and most common means of remitting money is by money order through post offices. If money is to be sent urgently, it can be done by Telegraphic Money Order. Postal order is another mode of transfer of money
(iv) Promotion of trade: Availability of postal services has facilitated the growth and expansion of both internal as well as external trade. Trade enquiries are made and business deals are finalised through correspondence. Placing order, intimation of sending goods, reminders for payments are mostly communicated by post.
(v) Facilitate distant learning: Open Schools, Open Universities and other institutions offering distance and correspondence education, educate learners by sending instruction materials through post. They also make all correspondence with the learners through the post office.