Class 11 Employability Skills Chapter 1 Communication Skills

Class 11 Employability Skills Chapter 1 Communication Skills Solutions English Medium to each chapter is provided in the list so that you can easily browse through different chapters Class 11 Employability Skills Chapter 1 Communication Skills Question Answer and select need one. Class 11 Employability Skills Chapter 1 Communication Skills Question Answer in English Download PDF. AHSEC Class 11 Elective Employability Skills Solutions English Medium.

Class 11 Employability Skills Chapter 1 Communication Skills

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Also, you can read the NCERT book online in these sections Solutions by Expert Teachers as per Central Board of Secondary Education (CBSE) Book guidelines. AHSEC Class 11 Elective Employability Skills Textbook Solutions are part of All Subject Solutions. Here we have given AHSEC Class 11 Elective Employability Textual Question Answer in English for All Chapters, You can practice these here.

Communication Skills

Chapter: 1

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. What is the purpose of communication?

(a) Inform (tell someone about something).

(b) Influence (get someone to do something you want).

(c) Share thoughts, ideas, feelings.

(d) All of the above.

Ans: (d) All of the above.

2. Which of the following method is used to receive information from the sender?

(a) Listening.

(b) Speaking

(c) Telling.

(d) Writing.

Ans: (a) Listening.

3. By which action can a sender send his or her messages?

(a) Listening.

(b) Speaking.

(c) Sleeping.

(d) None of the above.

Ans: (b) Speaking.

B. Match the Following:

Ans:

C. Subjective question:

1. Write down the seven factors affecting perspectives in communication. Provide examples, explaining how each factor affects communication.

Ans: 

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. Choose the correct example of oral communication.

(a) Reports. 

(b) Newspapers. 

(c) Face-to-face interaction. 

(d) Notes.

Ans: (c) Face-to-face interaction.

2. What are the words we should use when we communicate verbally?

(a) Use straight words.

(b) Use simple words.

(c) Use precise words.

(d) Use fixed words.

Ans: (b) Use simple words.

3. Why do we send emails?

(a) To communicate information.

(b) To share documents and files.

(c) To talk to each other.

(d) Both (a) and (b).

Ans: (d) Both (a) and (b).

B. Subjective question:

1. Write down the different types of verbal communication with examples of each.

Ans: Type of Verbal Communication:

(i) Oral or Spoken Communication: Communication which involves talking.

Examples: Face-to-face conversation: When you can see the listener.
For example, group discussion, talking to family members at home, public speeches, etc.

Talking on a phone: This is for personal and official communication.

Phone conversations should begin with a greeting (Hello), talking and listening to each other. The conversation can end with a ‘Thank you’ and ‘Bye’.

Classroom teaching, business meeting and public speeches are other examples of oral communication, where one person talks to many others at once.

(ii) Written Communication: Communication which involves written or typed words.

Examples: Writing on paper: letters, notes, etc.

SMS (Short Message Service): These can be sent through a phone to a person or a group. Using email to share news, thoughts, documents and files (including photos, videos, music, etc.). e-mail can be used to send messages to a person or to a group.

Printed books and newspapers.

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. Which of these is a positive (good) facial expression?

(a) Staring hard.

(b) Nodding while listening.

(c) Wrinkled forehead. 

(d) Looking away from the speaker.

Ans: (b) Nodding while listening.

2. What does an upright (straight) body posture convey or show?

(a) Shyness.

(b) Fear.

(c) Confidence.

(d) Intelligence.

Ans: (c) Confidence.

3. Which of these is not an appropriate non-verbal communication at work?

(a) Putting an arm around a coworker’s shoulder.

(b) Shaking hands firmly.

(c) Looking at the speaker with a smile.

(d) Standing with an upright posture.

Ans: (a) Putting an arm around a coworker’s shoulder.

4. When you are preparing for a presentation, you should:

(a) Focus on the message.

(b) Practice hand gestures.

(c) Try different speaking techniques.

(d) All of the above.

Ans: (d) All of the above.

B. Now let’s have a recap of what you have understood by non-verbal communication. Put a X mark against the actions below which are bad for non-verbal communication.

• Laughing during formal communication.

 • Scratching my head.                   

• Smiling while speaking to a friend.

• Nodding when you agree with something.

• Standing straight.

• Yawning while listening.                      

• Sitting straight.

• Maintaining eye contact while speaking.

• Biting nails.                                      

• Firm handshake.

• Clenching jaws.                             

• Looking away when someone is speaking to you.

• Intense stare.                                

Ans: • Laughing during formal communication. X

 • Scratching my head.                                      X

• Smiling while speaking to a friend.

• Nodding when you agree with something.  

• Standing straight.

• Yawning while listening.                                 X

• Sitting straight.

• Maintaining eye contact while speaking.

• Biting nails.                                                   X

• Firm handshake.

• Clenching jaws.                                            X

• Looking away when someone is speaking to you.  X

• Intense stare.                                               X

C. Subjective question:

1. Draw any two common signs used for visual communication.

Ans: The two common signs used for visual communication are:

(i) Traffic Lights: Red for Stop; Yellow for Wait and Green for Go.

(ii) Sign which communicates that an area is a no smoking zone.

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. What is phonetics?

(a) It is the study of how we write words in English. 

(b) It is the study of how people understand sentences. 

(c) It is the study of how many words the English language has. 

(d) It is the study of the sounds we make when we speak.

Ans: (d) It is the study of the sounds we make when we speak.

2. What are the different types of sounds we use in  English pronunciation?

(a) Vowel sounds.

(b) Diphthong sounds.

(c) Consonant sounds.

(d) All of the above.

Ans: (d) All of the above.

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. You have been standing in a queue for a long time to buy tickets for a movie. A man suddenly comes and stands in front of you, out of turn. What should you do?

(a) Scream at the person so that he never repeats the mistake.

(b) Inform him politely that there is a queue and everyone is waiting for their turn.

(c) Stay quiet and let the person go ahead.

(d) Not say anything directly but complain about him to other people.

Ans: (b) Inform him politely that there is a queue and everyone is waiting for their turn.

2. A good friend of yours is very upset as her best friend has had a terrible accident. You are tired from the day’s work. The phone rings and the caller I.D. shows that it’s her. What should you do?

(a) Ignore the call because you are tired. 

(b) Answer the call and talk to her for as long as she wants to.

(c) Tell her that you are too tired and she should call someone else.

(d) Listen to her for some time and then tell her that you will talk again tomorrow.

Ans: (d) Listen to her for some time and then tell her that you will talk again tomorrow.

3. Your friend wants you to come play basketball with him but you haven’t finished your homework that is due tomorrow. He insists that if you don’t come they will not win and it will be your fault. He keeps insisting and even asks other people to convince you to play the match. What should you do?

(a) Play the match because otherwise your friend will be upset.

(b) Play the match and make some excuse to your teacher about the homework.

(c) Make an excuse that you are sick and avoid playing the match.

(d) Explain clearly that you need to complete your homework so you cannot play.

Ans: (d) Explain clearly that you need to complete your homework so you cannot play.

B. Subjective question:

1. List 3–4 examples of effective communication styles that you have seen your family, friends and teachers generally use.

Ans: Students do it yourself.

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. One of your friends is taking a leave and wants you to tell the teacher that he is sick. What should you tell your friend?

(a) Yes, I can do that. 

(b) No, I cannot do that because I don’t want to lie to the teacher. 

(c) I understand that you want to take leave but why don’t you tell the correct reason? 

(d) No. I cannot help you.

Ans: (c) I understand that you want to take leave but why don’t you tell the correct reason?

2. Select the option which completes the sentence correctly — I have to go to the doctor ________ I will not be coming to school on Monday.

(a) And. 

(b) But.

(c) So.

(d) Because.

Ans: (c) So.

B. Match the requests with the correct responses:

Ans:

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. What is a sentence?

(a) A group of ideas that forms a complete paragraph. 

(b) A group of words that communicates a complete thought. 

(c) A set of rules that we must follow to write correctly. 

(d) A set of words that contains all the basic punctuation marks.

Ans: (b) A group of words that communicates a complete thought. 

2. Which of these sentences is capitalised correctly?

(a) I am Hungry. 

(b) Divya and sunil are reading. 

(c) The bucket is Full of water. 

(d) She lives in Delhi.

Ans: (d) She lives in Delhi.

3. Which of these sentences are punctuated correctly?

(a) Where are you going.

(b) I have a pen a notebook and a pencil.

(c) I am so happy to see you!

(d) This is Abdul’s house?

Ans: (c) I am so happy to see you!

B. Write the following sentences in your notebook and mark the nouns, pronouns, adjectives, verbs and adverbs in these sentences.

(a) Sanjay plays football everyday.

(b) Divya gave him new books.

(c) I opened the red box carefully.

Ans: Students do it yourself.

C. Fill in the blanks:

1. Fill correct nouns and verbs from the table to complete the sentence in the table given below.

Nouns — girl, girls, boy, milk, dog

Verbs — skipping, cycling, running, studying, drinking, barking

(a) The ____________ is _____________.

Ans: The boy is running.

(b) The _____________ are _____________.

Ans: The girls are skipping.

(c) The ____________ is _____________.

Ans: The girl is riding.

(d) Raju is __________.

Ans: Raju is drinking.

(e) The ____________ is _____________.

Ans: The boy is reading.

(f) The _____________ is _____________.

Ans: The dog is barking.

C. Subjective question:

1. Identify the conjunctions and prepositions (Remember, conjunctions join two sentences while prepositions help answer the words ‘where’, ‘when’ and ‘how’.).

Write the conjunctions and prepositions from the list given below in the correct box. 

• Under, And, In, At, Or, Up

Ans:

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. Identify the subject in the sentence, “The children played football.”

(a) The children.

(b) Children played.

(c) Played.

(d) Football.

Ans: (a) The children.

2. Identify the object in the sentence, “The children played football.”

(a) The children.

(b) Children played.

(c) Played.

(d) Football.

Ans: (b) Children played.

3. Which of these sentences has both indirect and direct objects?

(a) I am watching TV.

(b) She bought a blue pen.

(c) The girls played cricket.

(d) He wrote his sister a letter.

Ans: (d) He wrote his sister a letter.

4. Which of these sentences is in passive voice?

(a) They are watching a movie.

(b) The clock was repaired by Raju.

(c) He is sleeping in the room.

(d) My pet dog bit the postman.

Ans: (b) The clock was repaired by Raju.

B. Subjective question:

1. Write one sentence of each type — statement, question, exclamatory and order.

Ans: (i) Statement/Declarative Sentence: I go to school.

(ii) Question/Interrogative Sentence: Did you go to school?

(iii) Exclamatory Sentence: I came first in class!

(iv) Order/Imperative Sentence: Go to college today.

2. Which is your favourite festival? Write two paragraphs about your favourite festival.

Ans: Diwali is my favourite festival. It is also called the festival of lights. People decorate their homes with diyas, candles, and colourful rangolis. Everyone cleans their houses and wears new clothes. We also share sweets and gifts with our family and friends, which makes the festival full of love and joy.

Diwali brings happiness and togetherness to everyone. On this day, my family performs the Lakshmi Puja in the evening and lights lamps all around the house. After the puja, we enjoy bursting crackers safely and eating delicious sweets. I love Diwali because it fills my home with light, laughter, and beautiful memories.

3. Each paragraph should have a minimum of four sentences. Make sure you follow all the rules about sentences and paragraphs you have learnt.

Ans: Diwali is my favourite festival. It is also called the festival of lights. People decorate their homes with diyas, candles, and colourful rangolis. Everyone cleans their houses and wears new clothes. We also share sweets and gifts with our family and friends, which makes the festival full of love and joy.

Diwali brings happiness and togetherness to everyone. On this day, my family performs the Lakshmi Puja in the evening and lights lamps all around the house. After the puja, we enjoy bursting crackers safely and eating delicious sweets. I love Diwali because it fills my home with light, laughter, and beautiful memories.

4. Practice work: Practice speaking correct sentences with your classmates. Try and find the parts of sentences which you use commonly.

Ans: Students do it yourself.

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. Which of these are formal greetings?

(a) Good morning.

(b) Good evening.

(c) Good afternoon.

(d) All of the above.

Ans: (d) All of the above.

2. In which of these situations can you say ‘Hi’?

(a) When you meet your teacher in class. 

(b) When you meet a senior. 

(c) When you meet your sister at home. 

(d) When you meet your friends at a shop.

Ans: (d) When you meet your friends at a shop.

3. At which of these times can you say ‘Good evening’?

(a) 11am.

(b) 9am.

(c) 2pm.

(d) 7pm.

Ans: (d) 7pm.

4. Which of these details can you say while introducing a person?

(a) The person’s name.

(b) How you know the person.

(c) Something interesting about the person.

(d) All of the above.

Ans: (d) All of the above.

B. Subjective question:

1. Write two to three lines you would use to introduce yourself.

Ans: Students do it yourself.

A. Fill in the blanks:

1. Use the following words to complete the form given below: football and swimming, seven years old, Hassan, Yasmin, in Bangalore.

(a) My first name is __________.

Ans: Yasmin.

(b) My surname is ___________.

Ans: Hassan.

(c) I am ___________.

Ans: Seven years old.

(d) I live ___________.

Ans: In Bengaluru.

(e) I do not like ___________.

Ans: Football and swimming.

B. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. Select the correct answer for the following question: 

A postal code is_______________.

(a) A group of numbers or letters used to identify a government building. 

(b) A code used to indicate the door number of a house. 

(c) A group of numbers or letters used by the post office to identify a region. 

(d) A code used to identify different post offices.

Ans: (c) A group of numbers or letters used by the post office to identify a region.

A. Multiple choice questions:

Read carefully all the options given below the question and choose the correct option(s).

1. What are close-ended questions?

(a) Questions that can have any answer.

(b) Questions that do not have answers.

(c) Questions with yes or no answers.

(d) Questions that have many answers.

Ans: (c) Questions with yes or no answers.

2. Which of these are open-ended questions?

(a) Where do you live?

(b) Are you hungry?

(c) How do you feel?

(d) Did you meet him?

Ans: (c) How do you feel?

3. Which is not a question word?

(a) What.

(b) Want.

(c) Which.

(d) How.

Ans: (b) Want.

4. Which of these is the correct way to convert the sentence “You are studying” into a question?

(a) You are studying? 

(b) Studying you are? 

(c) Are you studying? 

(d) Studying are you?

Ans: (c) Are you studying? 

B. Subjective question:

1. Make a note of 10 questions your friends asked you. How many were open-ended questions? Make a list of 10 close-ended questions you have asked.

Ans: Questions My Friends Asked Me:

(i) What are your plans for the weekend?

(ii) Why do you like reading storybooks?

(iii) How did you prepare for your exam?

(iv) Where did you go for your last vacation?

(v) Who is your favourite teacher and why?

(vi) When will you submit your project?

(vii) What do you want to become in the future?

(viii) How do you spend your free time?

(ix) Are you coming to the party tonight?

(x) Do you like watching movies?

10 Close-Ended Questions I Have Asked:

(i) Do you have a pen?

(ii) Is it raining outside?

(iii) Have you finished your homework?

(iv) Are you feeling fine now?

(v) Did you go to school yesterday?

(vi) Is this your notebook?

(vii) Can you swim?

(viii) Do you like ice cream?

(ix) Are we meeting tomorrow?

(x) Did you watch the movie?

A. Multiple choice questions Read carefully all the options given below the question and choose the correct option(s).

1. Your mother’s or father’s sister is your _________.

(a) Parent.

(b) Sister.

(c) Uncle.

(d) Aunt.

Ans: (d) Aunt.

2. Your uncle’s children are your _________.

(a) Parents.

(b) Cousins.

(c) Brother.

(d) Sister.

Ans: (b) Cousins.

3. A father-in-law is my _________.

(a) Mother’s father.

(b) Cousin’s father.

(c) Uncle’s father.

(d) Husband or wife’s father.

Ans: (d) Husband or wife’s father.

4. Your father’s or mother’s brother is your _________.

(a) Cousin.

(b) Uncle.

(c) Parent.

(d) Brother.

Ans: (b) Uncle.

B. Subjective question:

1. Describe your family in 5–8 sentences.

Ans: Students do it yourself.

A. Fill in the blanks Using the Correct Option:

1. Write the correct adverbs of frequency that can be used in the following sentences against each sentence (Options — Seldom, Sometimes, Usually, Always, Never)

(a) I eat breakfast every day. ______________

Ans: Always.

(b) I don’t drink coffee at all. _______________

Ans: Never.

(c) Once in a while I walk to the beach. ____________

Ans: Sometimes.

(d) I generally play cricket after school. ______________

Ans: Usually.

(e) I rarely sleep in the afternoon. ______________

Ans: Seldom.

2. Which of the following are chores (or work) and which are habits? Mark the chores as ‘C’ and habits as ‘H’.

(a) I wash my clothes every day. _______________

Ans: C

(b) After dinner, I wash the dishes. _______________

Ans: C

(c) On Sunday, I clean my house. _______________

Ans: C

(d) I go to sleep at 10 pm. _______________

Ans: H

(e) I brush my teeth every morning. ______________

Ans: H

B. Arrange in Correct Sequence:

1. Arrange the following adverbs of frequency in order of ‘all the time’ to ‘not at all’.

Rarely (or seldom); Never; Often; Sometimes; Generally; Always

Ans: Always → Generally → Often → Sometimes → Rarely (or Seldom) → Never

C. Subjective questions:

1. Write down the habits you want to create or the ones you want to drop.

Ans: Habits I Want to Create:

(i) Waking up early every morning.

(ii) Studying for at least two hours daily.

(iii) Eating healthy food and drinking more water.

(iv) Exercising or walking regularly.

(v) Keeping my study table clean and organized.

Habits I Want to Drop:

(i) Using my phone too much.

(ii) Sleeping late at night.

(iii) Skipping breakfast.

(iv) Procrastinating or delaying work.

(v) Spending too much time on social media.

2. Write down the routine you will follow over a month before your final exams.

Ans: My Routine Before Final Exams (One-Month Plan):

1. Morning Routine-

(i) Wake up at 5:30 a.m. and do light exercise or meditation for 15 minutes.

(ii) Revise important topics for one hour in a calm environment.

(iii) Have a healthy breakfast and get ready for school or study time.

2. Study Schedule-

(i) Make a daily timetable to cover all subjects — two subjects in the morning and two in the evening.

(ii) Revise notes and previous question papers every day.

(iii) Take short breaks of 10–15 minutes after every hour of study to stay fresh.

3. Evening Routine-

(i) Revise what I studied during the day.

(ii) Practice writing answers within the time limit.

(iii) Avoid using mobile phones or watching TV for long hours.

4. Night Routine-

(i) Prepare a list of topics to study the next day.

(ii) Sleep by 10:00 p.m. to get enough rest.

5. Weekly Routine-

(i) Every Sunday, take a short test to check my preparation.

(ii) Spend extra time on weak subjects or chapters.

A. Fill in the blanks using the given prepositions (across, of, into, to) to complete the sentences:

1. Go ___________ the bridge and on the other side you will see a park.

Ans: Across.

2. Turn left ___________ Acacia lane.

Ans: Into.

3. Go past the newspaper shop and carry on until you come ___________ a bridge.

Ans: To.

4. Go out ___________ the building and turn left.

Ans: Of.

B. Multiple choice questions Read carefully all the options given below the question and choose the correct option(s).

1. Which of the following is the correct way of thanking someone?

(a) Thank you.

(b) Thanks.

(c) I really appreciate that.

(d) All of the above.

Ans: (d) All of the above.

C. Subjective question:

1. Your classmates are coming to your house. Write the directions so that they can reach your home from your school.

Ans: Students do it yourself.

Parimol

Hi! my Name is Parimal Roy. I have completed my Bachelor’s degree in Philosophy (B.A.) from Silapathar General College. Currently, I am working as an HR Manager at Dev Library. It is a website that provides study materials for students from Class 3 to 12, including SCERT and NCERT notes. It also offers resources for BA, B.Com, B.Sc, and Computer Science, along with postgraduate notes. Besides study materials, the website has novels, eBooks, health and finance articles, biographies, quotes, and more.