Class 12 Employability Skills Chapter 1 Communication Skills

Class 12 Employability Skills Chapter 1 Communication Skills Solutions English Medium to each chapter is provided in the list so that you can easily browse through different chapters Class 12 Employability Skills Chapter 1 Communication Skills Question Answer and select need one. Class 12 Employability Skills Chapter 1 Communication Skills Question Answer in English Download PDF. AHSEC Class 12 Elective Employability Skills Solutions English Medium.

Class 12 Employability Skills Chapter 1 Communication Skills

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Also, you can read the NCERT book online in these sections Solutions by Expert Teachers as per Central Board of Secondary Education (CBSE) Book guidelines. AHSEC Class 12 Elective Employability Skills Textbook Solutions are part of All Subject Solutions. Here we have given Elective Employability Solutions For Class 12 in English PDF for All Chapters, You can practice these here.

Communication Skills

Chapter: 1

A. Multiple choice questions:

Read carefully the questions given below and choose the correct option.

1. You work at the front desk of a telecom company. A customer approaches you while you are working. The customer has a query regarding a bill. What would you do?

(a) Not pay attention to the customer.

(b) Keep the work aside and help the customer.

(c) Continue doing your work while talking inattentively to the customer.

(d) Ask the customer to talk to someone else.

Ans: (b) Keep the work aside and help the customer.

2. Which of the following can be a barrier to active listening?

(a) Noisy environment.

(b) Not maintaining an eye contact with the speaker.

(c) Not being attentive.

(d) All of the above.

Ans: (a) Noisy environment.

3. Which of the following is not a stage of active listening?

(a) Receiving.

(b) Understanding.

(c) Non-responding.

(d) Evaluating.

Ans: (c) Non-responding.

4. What are the characteristics of an ideal message?

(a) Clear.

(b) Concise.

(c) Accurate.

(d) All of the above.

Ans: (d) All of the above.

B. Short answer question (80–100 words):

1. Write down a situation you faced at school, wherein, you overcame a barrier and practised active listening.

Ans: Students do it yourself.

A. Multiple choice questions:

1. What is a sentence?

(a) A group of ideas that form a complete paragraph.

(b) A group of words that communicates a complete thought.

(c) A set of rules that we must follow to write correctly.

(d) A set of words that contains basic punctuation marks.

Ans: (b) A group of words that communicates a complete thought.

2. Which of these sentences is capitalised correctly?

(a) I am Hungry.

(b) Divya and sunil are reading.

(c) The bucket is Full of water.

(d) She lives in Delhi.

Ans: (d) She lives in Delhi.

3. Which of these sentences is punctuated correctly?

(a) Where are you going?

(b) I have a pen a notebook and a pencil.

(c) I am so happy to see you!

(d) This is my house.

Ans: (d) This is my house.

B. Fill in the blanks:

1. Fill in the correct nouns and verbs as given at the top of the table to complete the following sentences.

Nouns- girl, girls, boy, milk, dog, student

Verbs- skipping, riding, running, studying, drinking, barking

(a) The ___________ is ____________.

Ans: The boy is running.

(b) The ___________ are ____________.

Ans: The girls are skipping.

(c) The ___________ is ____________.

Ans: The girl is riding.

(d) Raju is ___________ ____________.

Ans: Raju is drinking milk.

(e) The ___________ is ____________.

Ans: The boy is studying.

(f) The ___________ is ____________.

Ans: The dog is barking.

C. Short answer question:

1. Identify conjunctions and prepositions (remember, conjunctions join two sentences, while prepositions help answer the words ‘where’, ‘when’ and ‘how’) from the list given below and write them in the following columns.

Under, and, in, at, or, up

Ans:

A. Multiple choice questions:

1. Identify the subject in the sentence, “The children played football”.

(a) The children.

(b) Children played.

(c) Played.

(d) Football.

Ans: (a) The children.

2. Identify the object in the sentence, “The children played football.”

(a) The children.

(b) Children played.

(c) Played.

(d) Football.

Ans: (d) Football.

3. Which of these sentences has/have both indirect and direct objects? 

(a) I am working on a presentation.

(b) She bought a blue pen.

(c) The girls played cricket.

(d) He wrote a letter to his sister.

Ans: (d) He wrote a letter to his sister.

4. Which of these sentences is/are in passive voice?

(a) They are watching a movie.

(b) The clock was repaired by Raju.

(c) He is sleeping in the room.

(d) My pet dog bit the postman.

Ans: (b) The clock was repaired by Raju.

B. Short answer questions:

1. Write one sentence of each type — statement, question, exclamatory and order.

Ans: (i) Statement/Declarative: I go to office.

(ii) Question/Interrogative: Did you go to office?

(iii) Exclamatory: I received the prize for the best employee!

(iv) Order/Imperative: Go to office today.

2. Which job role do you wish to pursue? Write two paragraphs (about 100–150 words) about that industry and your career preferences. Make sure you follow all rules about sentences and paragraphs that you have learnt.

Ans: Paragraph 1 – About the Industry: I wish to pursue a career in the education and e-learning industry. This industry focuses on improving the way students learn through technology and digital tools. It combines teaching methods with modern innovations such as online classes, educational videos, and learning apps. The education sector is growing rapidly in India because every child deserves access to quality education. Many institutions are now using digital platforms to reach rural and remote learners.

Paragraph 2 – My Career Preference: I want to work as an educational content developer and teacher trainer. I enjoy writing study materials, creating grammar worksheets, and preparing digital lessons for students. I also want to guide teachers to use technology in classrooms effectively. My goal is to help students understand difficult concepts through interactive study notes and videos. I believe that education is the most powerful tool to shape the future, and I want to contribute meaningfully to this field.

Parimol

Hi! my Name is Parimal Roy. I have completed my Bachelor’s degree in Philosophy (B.A.) from Silapathar General College. Currently, I am working as an HR Manager at Dev Library. It is a website that provides study materials for students from Class 3 to 12, including SCERT and NCERT notes. It also offers resources for BA, B.Com, B.Sc, and Computer Science, along with postgraduate notes. Besides study materials, the website has novels, eBooks, health and finance articles, biographies, quotes, and more.